Privacy Policy
Your privacy matters to us. Learn how Bizonlinex protects, processes, and respects your personal information in accordance with Egyptian data protection standards.
Introduction and Scope
Bizonlinex operates as a comprehensive financial education platform, providing online business training and resources to users across Egypt and internationally. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our services at bizonlinex.pro.
This policy applies to all users of our platform, including visitors to our website, registered students, and participants in our educational programs. By accessing our services, you agree to the data practices described in this policy.
We are committed to transparency in our data practices and compliance with Egyptian Law No. 151 of 2020 on Personal Data Protection and international privacy standards.
Information We Collect
Personal Information You Provide
- Registration details including full name, email address, phone number, and location within Egypt
- Payment information for course purchases and subscription services
- Educational background and professional experience when enrolling in specialized programs
- Communication preferences and language settings
- Support inquiries and feedback submitted through our contact forms
Automatically Collected Information
- Technical information about your device, browser type, and operating system
- IP address and general location data for security and service optimization
- Website usage patterns, page views, and time spent on different sections
- Learning progress data including course completion rates and assessment scores
- Cookie data for website functionality and user experience improvement
Information from Third Parties
We may receive limited information from payment processors, social media platforms (if you choose to connect accounts), and educational verification services when applicable. This information is used solely to enhance your learning experience and verify credentials when necessary.
How We Use Your Information
Your personal information serves multiple purposes in delivering high-quality educational services:
- Providing access to purchased courses and educational materials
- Processing payments and managing subscription renewals
- Sending important updates about course schedules, platform changes, and new offerings
- Personalizing your learning experience based on progress and preferences
- Providing technical support and responding to your inquiries
- Conducting research to improve our educational content and platform functionality
- Complying with legal obligations and preventing fraudulent activities
- Generating certificates and credentials upon course completion
We never use your personal information for automated decision-making that could significantly affect your access to educational opportunities without human oversight.
Data Sharing and Third Parties
Bizonlinex maintains strict controls over data sharing. We only share your information in the following circumstances:
Service Providers
- Payment processors for secure transaction handling
- Cloud hosting providers for data storage and platform operation
- Email service providers for course-related communications
- Analytics services for website performance monitoring
Legal Requirements
We may disclose information when required by Egyptian law, court orders, or regulatory authorities. This includes cooperation with law enforcement agencies when legally mandated and sharing information necessary for tax reporting or financial audits.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will provide advance notice of such transfers and any changes to data handling practices.
Your Rights and Choices
Under Egyptian data protection law and international privacy standards, you have several important rights regarding your personal information:
Access Right
Request copies of personal information we hold about you, including details about how it's being processed.
Rectification Right
Correct inaccurate information or complete incomplete data in your profile.
Erasure Right
Request deletion of your personal data when it's no longer necessary or you withdraw consent.
Portability Right
Receive your data in a structured format to transfer to another service provider.
Restriction Right
Limit how we process your information while disputes are resolved or data is verified.
Objection Right
Object to processing based on legitimate interests or for direct marketing purposes.
To exercise these rights, contact our privacy team using the information provided at the end of this policy. We will respond to requests within 30 days and may require identity verification for security purposes.
Data Security Measures
Protecting your personal information is fundamental to our operations. We implement comprehensive security measures including:
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication for administrative access to user data
- Regular security audits and vulnerability assessments
- Restricted access controls ensuring only authorized personnel handle personal data
- Automated backup systems with encrypted storage in multiple locations
- Incident response procedures for immediate threat mitigation
- Employee training on data protection and privacy best practices
Despite our security measures, no system is completely immune to risks. We encourage users to maintain strong passwords and report any suspicious activities immediately.
Data Retention and Deletion
We retain personal information only as long as necessary for the purposes outlined in this policy. Our retention periods vary based on data type and legal requirements:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account plus 2 years | Legal compliance and support |
| Course Progress Data | 5 years after completion | Certificate verification |
| Payment Records | 7 years | Egyptian tax law requirements |
| Support Communications | 3 years | Quality assurance |
| Website Analytics | 26 months | Performance optimization |
After retention periods expire, we securely delete or anonymize personal information using industry-standard methods that ensure data cannot be recovered or reconstructed.
International Data Transfers
As an online platform, we may transfer your personal information outside Egypt to countries where our service providers operate. These transfers are governed by strict contractual arrangements ensuring equivalent protection standards.
When transferring data internationally, we implement additional safeguards including standard contractual clauses approved by relevant authorities and requiring service providers to maintain data protection standards equivalent to Egyptian law.
You have the right to obtain information about international transfers affecting your data and request copies of the safeguards we have in place.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and understand user behavior. We employ different types of cookies:
- Essential cookies for basic website functionality and security
- Performance cookies to analyze website usage and improve user experience
- Functional cookies to remember your preferences and settings
- Analytics cookies to understand how users interact with our content
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality and your ability to access some features of our platform.
Changes to This Privacy Policy
We periodically update this privacy policy to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be communicated through email notifications and prominent website notices at least 30 days before implementation.
Continued use of our services after policy updates constitutes acceptance of the revised terms. We maintain archived versions of previous policies for reference and transparency.
Contact Information
For privacy-related inquiries, requests to exercise your rights, or concerns about data handling practices, please contact us through the following channels:
Our privacy team is available to assist with questions about data processing, help you exercise your rights, and address any concerns about information security. We take all privacy inquiries seriously and strive to provide clear, helpful responses.